FAQ
How do I initiate a return, refund, or exchange?
Exchanges are accepted up to 60 days after the arrival of your Anovaz product. Returns will be accepted up to 60 days after the delivery of your product, with the option for a full refund in place of store credit if the item is returned within the first 30 days of delivery. For both returns and exchanges, items must be received by Anovaz in excellent condition with TAGS STILL ON in order to earn refunds or store credit. Deodorant stains, pet hair, dirt, and other signs of use beyond trying on for size will not be accepted. If you wish to iniate a return, refund, or exchange, please contact us directly using the form below.
How do I know which size to get?
Anovaz products fit a wide range of body sizes and shapes given our ultra-stretchy Signature Fabric. Our riding tops are built to look and feel like a "second skin" on order to maximize athletic comfort and ease of movement in the saddle. For the best fit, order a small if you fall between US sizes 2 to 6, a medium if you're between sizes 6 and 10, and a large for sizes 10 through 12. If you fall outside these ranges, don't worry! We are working on releasing additional sizing options soon to help you find the absolute perfect fit.
Can I buy Anovaz products offline?
Currently, Anovaz products are available for purchase only on our website. We are working to expand our presence in 2026 by exploring potential retail partnerships and securing booths at several upcoming US events. Sign up for our email list or follow us on social media @rideanovaz to stay updated on our 2026 calendar!